FAQ — Using Aurono
This FAQ answers common questions after Aurono is set up and running.
If you are still evaluating Aurono, see FAQ — Before You Buy.
Why didn’t Aurono place a trade?
Section titled “Why didn’t Aurono place a trade?”Because one or more strategy conditions were not met at candle close.
Common reasons:
- Trigger not met (price didn’t move enough)
- Cooldown active (strategy is waiting between trades)
- Insufficient allocated capital
- ACB rule prevented selling (price below cost base)
- Minimum holdings not reached for a sell
- Exchange temporarily unavailable
The price moved — why did nothing happen?
Section titled “The price moved — why did nothing happen?”Aurono evaluates only fully closed candles.
Live price movement and intra-candle spikes are ignored by design.
See: Timeframes Explained
Why didn’t Aurono sell even though the rise % was met?
Section titled “Why didn’t Aurono sell even though the rise % was met?”Because the price was below the strategy’s Average Cost Base (ACB).
Aurono never sells at a loss.
Can Aurono miss trades?
Section titled “Can Aurono miss trades?”Aurono does not “miss” trades.
If conditions were not met at the scheduled evaluation time, no trade is executed. This is expected behavior.
What happens if the exchange is down?
Section titled “What happens if the exchange is down?”Aurono does nothing if the exchange cannot confirm an order. No orders are queued, no trades are replayed. Execution resumes at the next evaluation cycle once the exchange is available again.
What happens if a limit order stays open too long?
Section titled “What happens if a limit order stays open too long?”Orders that remain open for more than 4 hours are automatically cancelled by Aurono. The reserved capital or inventory is released back to the strategy. The strategy will re-evaluate at the next candle close.
What happens if Aurono is unplugged or loses power?
Section titled “What happens if Aurono is unplugged or loses power?”All trading stops while Aurono is offline — no orders are placed.
When Aurono restarts, it comes back automatically:
- The service restarts on boot
- A database integrity check runs on startup
- Any open orders from before the outage are resolved at the next evaluation cycle
Your funds on the exchange are unaffected.
Can I change a strategy while it is running?
Section titled “Can I change a strategy while it is running?”Yes.
Changes create a new version of the strategy. The new parameters take effect from the next evaluation cycle. Previous versions are preserved in the strategy’s history.
What is shadow mode?
Section titled “What is shadow mode?”Shadow mode lets Aurono evaluate your rules against real market data without placing orders on the exchange. This is useful for testing a strategy before committing real capital.
Shadow mode is not the default — when you create a strategy, it starts evaluating and trading immediately. You can switch any strategy to shadow mode at any time if you want to observe without executing.
How do I switch between shadow and live mode?
Section titled “How do I switch between shadow and live mode?”Go to Settings and switch between shadow and live mode. Aurono runs a pre-live check first to verify your exchange connection and strategy configuration before enabling live trading.
Can I pause a strategy?
Section titled “Can I pause a strategy?”Yes. Pausing stops all evaluation — no decisions are made and no orders are placed. You can reactivate at any time.
A paused strategy still owns its capital and any open positions — they stay visible in your portfolio totals. But Aurono stops counting it when it works out how much EUR your strategies need: it doesn’t show up in the dashboard shortfall warning, it doesn’t appear in Lab → Rebalance, and over-allocation warnings when you create or deposit ignore it.
To get capital back out of a paused strategy, open it from the Strategies page and click Withdraw. The strategy stays paused; the EUR moves back to your exchange’s free pool.
What happens if I allocate more EUR than is on the exchange?
Section titled “What happens if I allocate more EUR than is on the exchange?”You can — Aurono won’t stop you from planning ahead.
When you create a strategy with more capital than your exchange has free, or deposit more into a strategy than the free pool holds, Aurono shows a yellow warning but lets you continue. The strategy is fully active and watching for buy signals.
The catch: Aurono can’t hold EUR aside on the exchange. When a buy triggers, Aurono sends the order and the exchange checks its balance at that exact moment. If the EUR isn’t there, the order is rejected. If two strategies both try to buy, whichever order arrives first wins. Top up the exchange whenever you can — the dashboard banner stays visible until you do.
Why does the dashboard say “your strategies expect more EUR than is on the exchange”?
Section titled “Why does the dashboard say “your strategies expect more EUR than is on the exchange”?”
The banner adds up what your active strategies expect to spend and compares it to the actual EUR sitting on each exchange. If the strategies want more than the exchange has, the banner reports the gap and tells you how much to deposit to close it.
Pausing strategies removes them from the calculation — pause everything and the banner disappears. Re-activate one and the banner comes back if there’s still a shortfall. Archived strategies are left out too.
The same check is used on the Settings page and for the warnings you see when creating a strategy or making a deposit.
Can I move capital into a paused strategy?
Section titled “Can I move capital into a paused strategy?”Yes — open the strategy from the Strategies page and click Deposit. The capital moves into the paused strategy’s free balance and stays there until you re-activate it.
The Lab → Rebalance view doesn’t offer paused strategies as transfer targets, because the rebalancer is for moving capital between strategies that are actually trading. To top up a paused strategy, do it from its detail page.
Can I use Aurono on my phone?
Section titled “Can I use Aurono on my phone?”Yes. The dashboard is fully responsive. Open the same URL on your phone’s browser while on your local network. Navigation moves to a bottom bar for easy thumb access.
Why is some allocated capital unused?
Section titled “Why is some allocated capital unused?”Possible reasons include:
- Order size below exchange minimums
- Precision and rounding constraints
- Allocation fully used
- Asset price increased over time
How can I see what Aurono is doing?
Section titled “How can I see what Aurono is doing?”The Activity page has three tabs:
- Trades — shows completed trades with subtitles explaining why each trade happened
- Timeline — a chronological feed of all decisions and actions in plain language
- Detailed log — raw event types and payloads for technical inspection
See: Activity Feed
Can I see why a specific trade happened?
Section titled “Can I see why a specific trade happened?”Yes. Go to Activity → Trades. Each trade shows a subtitle explaining the trigger — for example, “4h candle dropped 3.2%, bought €25 of BTC”. The Timeline tab provides even more context about the evaluation that led to the trade.
How do I move capital between strategies?
Section titled “How do I move capital between strategies?”Go to Lab → Rebalance. This shows which strategies need capital and which have excess. Select one from each side, enter an amount, and confirm. Capital can only move between strategies on the same exchange — Aurono doesn’t transfer funds between exchanges.
Why did my strategy miss a buy?
Section titled “Why did my strategy miss a buy?”Most likely, the strategy didn’t have enough allocated capital. Check the strategy’s capital status and consider using Lab → Rebalance to move capital from strategies with excess.
How do I set up email reports?
Section titled “How do I set up email reports?”Go to Settings → Email Reports. You can choose daily reports, weekly reports, or both. Aurono sends reports via email — see the Settings page for configuration instructions, including how to set up Gmail app passwords.
See: Settings
What settings can I configure?
Section titled “What settings can I configure?”In Settings you can configure:
- Timezone — controls how times are displayed throughout the dashboard
- Email reports — daily and/or weekly summaries delivered to your inbox
- Log download — export Aurono’s log files for diagnostics
See: Settings
What if my API key is compromised?
Section titled “What if my API key is compromised?”Revoke the API key immediately on the exchange.
The key cannot be used to withdraw funds.
Why doesn’t Aurono trade more often?
Section titled “Why doesn’t Aurono trade more often?”Because it trades only when rules are triggered.
Inactivity usually means discipline, not failure.
Where should I look first if something seems wrong?
Section titled “Where should I look first if something seems wrong?”Start with: